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Quality Assurance Coordinator

Location: Henderson, TX
Job ID: 50157
Facility: Corrections

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Why Work for Us:

Ready for a meaningful career in criminal justice? At the East Texas Treatment Facility in Henderson, Texas we provide a safe and secure working environment for our staff while helping offenders gain the treatment and valuable skills necessary for success upon release. Our team members enjoy competitive wages, affordable health, dental, and prescription drug insurance, education and tuition assistance, paid time off, 9 paid holidays, numerous opportunities for career growth, 401(k) with company match, and a chance to make a difference every day! Hiring immediately for full time opportunities.

Position Summary:

Reports to the program supervisor III. Performs advanced administrative support and technical program assistance work in the DWI/SAFPF/ISF programs. Work involves disseminating information; maintaining filing systems; and performing administrative support work in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives.


  1. Performs complex technical assistance work; implements quality assurance utilization review
    procedures; and responds to inquiries regarding technical program and administrative rules,
    regulations, policies, and procedures.
  2. Assists in monitoring, reviewing, interpreting, and evaluating quality of services; assists in compiling and analyzing data and preparing reports; and makes recommendations for improvements to treatment services.
  3. Prepares, edits, and distributes correspondence, reports, forms, and other documents; prepares,
    interprets, and disseminates information concerning agency programs and procedures; and develops, coordinates, and maintains record keeping and filing systems.
  4. Promote the development of positive social skills through modeling appropriate behaviors and
    intervening when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques.
  5. Maintain accountability of staff, offenders and property; adhere to safety practices.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.


  • Bachelor’s degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Criminal Justice, Psychology, Social Work, or a related field preferred. Each year of experience as described below in excess of the required two (2) years may be substituted for thirty (30) semester hours from an accredited college or university on a year-for-year basis.
  • Two (2) years full-time, wage-earning substance abuse treatment experience.
  • Experience in the supervision of employees preferred.
  • Current valid license as a Licensed Chemical Dependency Counselor (LCDC) by the Texas Department of State Health Services (DSHS) or current certification as a Certified Criminal Justice Professional (CCJP) by the Texas Certification Board of Addictions Professionals or a current valid Qualified Credentialed Counselor (QCC) licensed to conduct counseling in a treatment environment. Must maintain a valid license or certification for continued employment in position.
  • Valid driver’s license in the state of Texas with an acceptable driving record required, unless waived by management.

Post Hire Requirements:

  • Must successfully complete annual in-service training requirements and pass an annual background check, both of which must be approved by the Texas Department of Criminal Justice.
  • Maintain counselor credentials.

Help individuals break the cycle. Join our team and transform lives!

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