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Quality Assurance Coordinator

Location: Henderson, TX
Job ID: 54037
Facility: East Texas Treatment Facility

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Pay & Schedule: $21.00 per hour, full-time. 

Work with a purpose! Climb the criminal justice career ladder while changing lives in the inside.

Job Title: Quality Assurance Coordinator 
Facility & Location: East Texas Treatment Facility, 900 Industrial Drive, Henderson, TX 75652

Benefit package includes: 
Health/dental/vision/life insurance
401(k) with company match
Paid time off
Paid holidays (9 total)
Professional development assistance
Opportunities for career advancement

Position Summary:

Reports to the program supervisor III. Performs advanced administrative support and technical program assistance work in the DWI/SAFPF/ISF programs. Work involves disseminating information; maintaining filing systems; and performing administrative support work in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives.

Essential Functions:

  1. Performs complex technical assistance work; implements quality assurance utilization review
    procedures; and responds to inquiries regarding technical program and administrative rules,
    regulations, policies, and procedures.
  2. Assists in monitoring, reviewing, interpreting, and evaluating quality of services; assists in compiling and analyzing data and preparing reports; and makes recommendations for improvements to treatment services.
  3. Prepares, edits, and distributes correspondence, reports, forms, and other documents; prepares,
    interprets, and disseminates information concerning agency programs and procedures; and develops, coordinates, and maintains record keeping and filing systems.
  4. Promote the development of positive social skills through modeling appropriate behaviors and
    intervening when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques.
  5. Maintain accountability of staff, offenders and property; adhere to safety practices.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.


  • Bachelor’s degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Criminal Justice, Psychology, Social Work, or a related field preferred. Each year of experience as described below in excess of the required two (2) years may be substituted for thirty (30) semester hours from an accredited college or university on a year-for-year basis.
  • Two (2) years full-time, wage-earning substance abuse treatment experience.
  • Experience in the supervision of employees preferred.
  • Current valid license as a Licensed Chemical Dependency Counselor (LCDC) by the Texas Department of State Health Services (DSHS) or current certification as a Certified Criminal Justice Professional (CCJP) by the Texas Certification Board of Addictions Professionals or a current valid Qualified Credentialed Counselor (QCC) licensed to conduct counseling in a treatment environment. Must maintain a valid license or certification for continued employment in position.
  • Valid driver’s license in the state of Texas with an acceptable driving record required, unless waived by management.

Post Hire Requirements:

  • Must successfully complete annual in-service training requirements and pass an annual background check, both of which must be approved by the Texas Department of Criminal Justice.
  • Maintain counselor credentials.

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Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through [email protected] or 801-693-2888.



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