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Personal Computer Support Tech

Location: Calexico, CA
Job ID: 43318
Facility: Corrections

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Primary_Logo_SM.jpg                                                                      Position Description



Facility Name:


Position Title:

Personal Computer Support Technician





Effective Date:



Position Summary:

Reports to the deputy warden.  Responsible for performing intermediate level systems support work operating automated data processing equipment which has the capabilities of data storage and data computation using several different software applications in compliance with Management & Training Corporation (MTC) and customer directives.


Essential Functions:

  1. Establish and then maintain the LAN for the facility which includes a computer driven reporting system.
  2. Maintain the corporate nation-wide WAN connection through coordination with MTC’s corporate IMS staff.
  3. Maintain WAN connectivity with the local client standards.
  4. Create and maintain Internet connectivity at the facility.
  5. Establish and maintain internal LAN operations for the computer lab in the facility’s education department.
  6. Coordinate with MTC’s IMS staff in trouble shooting and correcting both computer hardware and software problems for all facility computer systems.
  7. Provide staff input on systems upgrades and functional equipment acquisitions.
  8. Assist in the technical operation of the computer driven components of both the facility’s staff and detainee telephone systems.
  9. Maintain accountability of all computer items not specifically assigned to other staff.
  10. Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed.
  11. Maintain accountability of detainees and property; adhere to safety practices.


It is expected the incumbent will perform other duties as assigned with in his/her scope of work determined by management instead of the reference to capabilities.


Education and Experience Requirements:

High school diploma or equivalent, technical training and general knowledge of computers and computer systems, plus five years related experience required. Must be 21 years of age. Valid driver’s license in the state of California with an acceptable driving record required, unless waived by management.


Post Hire Requirements:

Must successfully complete annual in-service training requirements and maintain appropriate facility clearance.





















Vice President, Human Resources




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